They billed my Credit Card Business April 6, 2020 and I got the set April 25, 2020. Lumiglow Teeth Whitening. I began using the kit April 26, 2020 per the directions. Lumiglow Teeth Whitening. I have actually used other whitening devices in oral workplaces and over the corner and all of them worked other than they were not user friendly so I had a concept of what I should anticipate.
I understood something could not be right since all whiteners had actually had the ability to lighten these spots. I began emailing the support staff right now May 8, 2020 and described in information my issues. Each time I would email customer assistance I would put on email 5th Notification, 6th Notice and so on.
NO CONSUMER SERVICE so I emailed and text "I would like a refund period" (Lumiglow Teeth Whitening). Today June 25, 2020 I got a call from a SNOW staff member Nicolas who stated this wasn't his task to call clients but believed, he would require time to call and see if he could assist.
There are wired and cordless gadgets he ask what I had, I stated, "I didn't see an option simply the wired" He said, the wireless had the blue and red LED lights which activate the serum, the wired did not provide both that's why my own wasn't working. I request a refund or exchange I was not given either - Lumiglow Teeth Whitening.
No requirement to make a return. Refund has actually been processed. Please enable 5-7 business days for refund to be processed. A present and letter are being sent by mail to client and will be delivered within the next 3-4 business days. I believed long and hard on what problem to look at BBB's list in concerns to how the individual that contacted me from SNOW BIOLABS attempted to verbal Bully me into tucking my tail and letting the problem go saying "you are the only person we know about that our product has actually not worked for them.
He was talking I was listening about I had actually the wired device and that just had the blue LED so that's probably why is wasn't working for me however the wired gadget has the blue and red LED lights that triggers the whitening serum, that's what the Celebrities use. I lastly got to say my ADVERTISEMENT did not use the cordless and no mentions how the wired you could plug in your phone and most ADS on Facebook shows the wired. Lumiglow Teeth Whitening.
I don't know the price of the cordless and still do not. That's when he began getting Verbally Violent AS IF MY WHOLE INTENT WAS TO FRAUD HIM! He was so off - I don't think he even believed I was the one that he lied to, I was the one that had actually been SCAMMED in the very first place and I desired my Refund on Something That has actually been misrepresented and I did not receive what they understood was a faulty device (Lumiglow Teeth Whitening).
00 each and then totaled the gift package for you as $ 20 some dollars. The gifts indicate nothing to me what I request for is for the Corporation to be familiar with the Bullying and the Verbal AssaultI got for waiting 3 months for my item, and after that practically 5 months for somebody like this person to bully and lie to me that I was the only person that Snow had actually not worked for and was verbally assaulting due to the fact that I ask for a refund (which their return policy states you will be ensured or cash back in one month!) or exchange my wired gadget to a wireless gadget, to see if the wireless work like he said.
The bullying to try and make me think it was simply my issue, resting on top of thatand being verbally Abusive when I request for a refund or an exchange (which is stated plainly you can return in 30 days) or 100% guaranteed or your refund is stated in his Company Policy).
I attempt this person to call me from the Company imitating he was going to assist me however rather wastrying to rip-off me again by saying "he didn't believe I could get a refund. I desire the Corporation of SNOW to be knowledgeable about the methods used in what ought to have been a basic refund transaction went to bullying, lying and spoken abuse.
Thank you for your attention, **** ****** All matters have already been addressed. Consumer was fully reimbursed 26 JUNE 2020 - Lumiglow Teeth Whitening. Customer kept system and presents. 06/22/2020I put an order nearly 6 weeks earlier and still no shipment and no reaction to three follow ups. This is not a cheap item, putting the cash out to get absolutely nothing or any action is not ok.
I live in San Diego, shipping from AZ should take no more than 2 daysOrder has actually been pressed to the front of the line. We excuse the trouble caused. At the minute we are experiencing a high volume of orders and questions and are doing our finest to capture up and get to as numerous clients as possible.
06/22/2020I purchased a teeth whitening set on Might 21, 2020. It is now June 22 and I have actually not received any info about when my order may be shipped. I have actually emailed the business three times and have not received any reaction (Lumiglow Teeth Whitening). The purchase verification email that I got from Snow specified that orders might be postponed 1-2 weeks due COVID-19, but did not supply an estimated shipping timeframe.
We excuse the hassle triggered. At the moment we are experiencing a high volume of orders and inquiries and are doing our best to capture up and get to as lots of consumers as possible. Order has actually been pressed to the front of the line to ship out soon. please describe tracking verification e-mail.
06/21/2020I positioned an order for Snow teeth Bleaching on 5/21/ 2020. I instantly got an e-mail that my order would show up in 1-2 weeks. Lumiglow Teeth Whitening. I received a created email on 5/24 specifying that my order would arrive in 7-14 days. My account was charged on 5/26. I sent out an email checking on my order on 5/31.
Called 6/8, no response. Emailed 6/10, no action. Calles 6/16, no response. Lumiglow Teeth Whitening. I do not even know if they are still in business. Looked on their site and it says they are attempting to ship orders placed by May fourth? Why are they taking new orders and charging customers if they can't fill them.
Order has actually been pushed in front of the line to deliver out among thousands of other orders. We ask forgiveness for the hassle caused. At the moment we are experiencing a high volume of orders and queries and are doing our finest to catch up and get to as many customers as possible.
06/19/2020I put my order on 5/23/20, since today 6/20/20 I still have not received shipping/tracking info. I have actually emailed two times and called with no success. Lastly today talked to agent who specified they would email me tracking info but might not supply ship date. I purchased 1 package at full price and another at half off, spent a total of $224.